Process Improvements

Business Analysis

Business analysis is a discipline that requires an array of knowledge, such as business domain expertise, effective communication skills, stakeholder management, navigation of technology landscape, deep understanding of stages within system development life cycle (SDLC), and future proofing intuition honed by experience. A good business analyst must be able to do more than methodically working through various stages of an Agile framework like Scrum or a traditional method, such as waterfall. …

by Hugh Touchai

Continuous improvement as a phrase or concept had been used in a wide range of business, management, organisational, even personal context. In a nutshell, continuous improvement refers to a never-ending effort to increase productivity by eliminating root causes of problems, reducing wastes, re-works, through replacement or re-engineering existing systems, processes and behaviours. Kaizen is the Japanese word for continuous improvement, in literal terms, ‘kai ‘ means “change,” and ‘zen’ means “good” when combined with …